COVID-19 POLICIES AND PROCEDURES

We have set up strict guidelines for our staff and customers to ensure we can offer a safe place for you to get back out on the water. We require your full co-operation during this time.


UNFORTUNATELY WE WILL NOT BE OFFERING RINGO RIDES OR PARTY BOOKINGS UNTIL 17TH MAY AT THE EARLIEST.

All bookings must be made in advance, either on the website or by phone. You will not be permitted on site without a booking. 

Bookings can be made here;  https://quayswakeandski.sports-booker.com 

Or by calling 01252 524 375

COVID-19 PROTOCOL

1. Please do not come down if you are displaying Covid-19 symptoms or have come into contact with someone displaying symptoms or diagnosed with the virus.
2. Adhere to the Government's social distancing guidelines at all times.
3. Bookings must be made and confirmed before you come down. 
4. We will be disinfecting equipment between customers.
5. The dock area has an entry and exit system, please adhere to this. 
6. Spectators; all minors must be accompanied by an adult who can watch from the dock. No other spectators are permitted. 
7. Please avoid touching as many surfaces as possible and use the hand sanitiser provided.

8. Indoor changing facilities will be closed however toilets will be open. 

BOAT

Please avoid bringing belongings to the dock and if necessary use the lockers provided.
Only enter the dock area 30 minutes before your set time.

Please clean your hands before entering with the hand sanitiser provided.

You will start/end your set from the dock/water, no one will be allowed in the boat. 

CABLE

Please avoid bringing belongings to the dock and if necessary use the lockers provided.

​Only enter the dock area 30 minutes before your set time.

Please clean your hands before entering with the hand sanitiser provided.

ONLY the rider and cable driver are allowed on the cable dock.

STAND-UP PADDLEBOARD

 

Please avoid bringing belongings to the dock and if necessary use the lockers provided.

Only enter the dock area 15 minutes before your booking time.

Please clean your hands before entering with the hand sanitiser provided.

Please wait on the paddleboard dock but allow space for other customers to exit the water.

We will give you a safety briefing at the start of your session, you will then be responsible for getting yourself in and out of the water.

Please return lifejackets to the disinfectant tub.

BOOKING

PLEASE BOOK ONLINE HERE OR BY CALLING 01252 524375